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Here are some of the most frequently asked questions:
I used to be able to find old limited editions online. Why can't I find some of Michael's older sculptures online?
We're working hard to restore all of the sculptures that Michael has ever created to post online. However, it will take much more time before all of Michael's sculptures are included on the site. If you are looking for a specific sculpture that isn't currently listed online, please call 1-800-373-9837 for information.
What happened to the gallery I used to collect with?
Over the years, many stores that carried Michael's artwork closed when their owners retired. Other galleries owned by the company were closed when the location they were at was no longer viable as retail centers changed. Later in his career, Michael has made the decision to not open any more physical galleries. As the Internet has become the standard for global communication, we are committed to maintaining relationships with Michael's collectors through this Web site and a few select physical galleries. There are no plans to open any new galleries.
If the gallery I used to purchase from has closed, where did my collector records go?
In some cases, collector records were transferred to the Gallery and Museum in Loveland, Colorado. You can call them at 1-800-373-9837 if you have questions.
I have some sculptures that need to be repaired. What shoud I do?
Call 1-800-373-9837 for return authorization procedures and pricing.
What is the best way to clean my Michael Ricker sculptures?
We recommend using a fine steel wool and gently brushing the sculptures. We do not recommend any liquid cleaning solution. Keep in mind that this recommendation should only be applied to Michael Ricker sculptures and may not necessarily be ideal if you own any other pewter.
What is 'pewter'?
Pewter is simply an alloy - a mixture of metals. Most pewter contains some combination of lead, tin, antimony, zinc and/or copper. Michael Ricker Pewter uses a variety of different alloys but our most common alloy consists of lead, tin, and antimony. Don't be alarmed by the lead in the sculptures - it is not harmful in its state of casting. We use lead to give the sculptures durability and weight.
If you have other questions, please feel free to email info@ricker.com or call 1-800-373-9837.
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